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Support支援

Email information
Our general email is info@bulbsfactory.com. please feel free to contact us or transfer any small file size attachment.

FTP information
For Client would like to send us large size files. please feel free to use our FTP account.
Address: ftp.bulbsfactory.com (for basic usage, just type in your web browser addresss bar is OK)
Username:blubsfactory
Password: please contact our staff.

Please put your file in the “Clients” Folder. All information will process in private and high security.

Payment Method
For your flexibility, we provide follows payment method for you.

By Cheque

如用支票繳付,抬頭請寫博思工作室’ Cheque should be payable to” Bulbs Factory Design Studio”

By Account Transfer

可真接將款項轉入中國銀行,博思工作室戶口號碼為012-924-00008420,及請將銀行收據傳真到本公司(請記得寫上貨單編號和客戶名稱),傳真號碼:2476 6664 If pay by account-transfer, the account no. should be Bank of China no. 012-924-00008420and sends back the transcript to us.

By Visa/ Master/ Purchasing Card

We accept Visa/ Master and Purchasing Card as per payment method. For Purchasing Card, we only accept The United Overseas Bank Limited Purchasing Card.